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Senior Manager, Consumer Insights buy in US, Free Classifieds Ads

The Role:  You will develop the analytics and data insights for J.D. Power's customer satisfaction survey research based business. Primary duties include analysis and interpretation of survey data, writing articles/developing presentations which provide consumer insights that will help our clients improve their business. You will work with a team of Consumer Insights experts and partner with our business units from specific industries (e.g., auto, financial services, insurance, etc.).   The Impact: The Sr. Manager of Consumer Insights will be an individual contributor on a team of 20 Consumer Insights analysts.  You are expected to be a self-starter who can work without close supervision and with other departments within the company's matrix environment.  You will conduct analysis of survey data to help clients improve customer satisfaction and how to help companies drive business results. In addition, you will create white papers and other thought leadership pieces and design client presentation material in collaboration with practice leads.   Responsibilities: Analyze survey data to find insights that will help clients improve customer satisfaction Support the authoring of reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction Perform ad-hoc analysis for industry or specific clients which may leverage internal, client, or third party data to enhance the value of insights Demonstrate Thought Leadership across industries Qualifications: 8+ years of experience in survey or market research; experience in banking, lending, and wealth management industries preferred Education: Bachelor's Degree, Master's / MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics) Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics) required, advanced statistical skill (predictive modeling, multivariate statistics) preferred Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable Strong data analytic skills--ability to analyze survey data, interpret survey results, and deliver insights Able to articulate study findings in clear and concise manner Strong communication skills, both written and verbal Proficient in MS Office Suite (Power Point, Excel, Word)   The Career Opportunity:  The Sr. Manager of Consumer Insights growth opportunities are significant, both within the Global Research division as well as the overall J.D. Power organization.  We have a strong desire to promote from within the company; the right individual has numerous avenues to pursue a long career with J.D. Power. You will have the opportunity to interface with clients across a wide variety of industries and from technical to C-suite levels within those organizations.
Salary Range: NA
Minimum Qualification
8 - 10 years
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